Are you looking for help with your mortgage?

Repaying a mortgage will likely be the largest debt you will take on in your lifetime, which is why it is imperative to get the right advice from a trusted mortgage advisor. We’ll work with you to understand your financial position and help you map out a plan to reach your financial goals. Whether you are looking for your first home, refinancing your current mortgage, or looking to invest, we’ll put you at ease with our down to earth approach and help create the right solutions for you.  

Knowing that lifestyle is important to Kiwis, we want to help you get what you want, without compromising your preferred lifestyle choices. 

First Home Buyers

Securing your first home can be both exciting and daunting at the same time. With today’s skyrocketing property prices and ever-changing conditions, it can be a minefield for first home buyers to get that all important first step on the property ladder. We aim to help you achieve that milestone by coaching you through the process, getting you mortgage ready, advising on first home loans for existing homes, new builds and helping you through the process thereafter.


Your home loan will be with you for a considerable length of time. Ensure that your loan is working hard for you and that you are aware of all your options. The loan you originally took out may not be serving you as best it could in today’s climate, therefore refinancing may be worth looking into. Or, you may wish to look at mortgage refinancing for an extension, new build, or additional property. Review it with us and let’s see what we can do for you.

Property Investments

Building your property portfolio is a sure-fire way to future proof your finances, if you do it the right way. However, changing regulations for investment property loans and financing investment properties means you need to obtain professional advice every step of the way to keep up with changes and avoid any potential pitfalls.

Frequently Asked Questions

We’ll source the right product for you, regardless of your situation.
Working with Success Avenue provides you with access to a wide panel of lenders. We can find a loan to suit most of our clients’ requirements, whether is for a first home, refinancing, upgrade, or for an investment property. Our brokers are here to help you source the best loan for your needs. Below we have prepared a few of the more commonly asked questions around home lending.

You absolutely can. However, working with our experienced brokers will save you a lot of time and hassle. We work on behalf of you, presenting all the available options, whereas your local bank will only offer you one standard option which may or may not be right for you. 

Our advisors are registered on the Financial Service Providers Register. They are engaged by licensed financial advice providers or financial advice providers authorised under a financial advice provider licence. They advocate in the home loan selection process, by helping you as a potential buyer to pre-qualify for a home loan, select a home loan and complete the required mortgage documents. Our advisors will help by liaising with banks and lending institutions, and working out the best loan options available for you.

By virtue of having access to banks, financial institutions and private lenders, our advisers can offer you access to a wide range of home loan choices. We act as a coach and mentor – helping you through the process, with the added convenience of doing all the background work for you.

Most of the services from our mortgage advisers are free to you, as fees will be paid by lending institutions. These services may include arranging a home loan for you or refinancing/restructuring an existing loan. You may just want to inquire into how much you could borrow, or what the likely repayments might be – similarly, there would be no fee incurred. If for any reason a lender does charge a fee, the advisor will communicate this with you and discuss options that relate to your individual circumstances. 

In some cases, yes, they can. It will depend on the amount you are borrowing and the value of the property you are purchasing. Again, your advisor will be sure to communicate this to you if applicable.

Absolutely!  In a post-Covid world we have all become much more connected with online meeting apps. This means that you can use our advisors from anywhere you like in New Zealand.  In fact, why spend your time driving around visiting banks and lenders when technology and work with your preferred advisor.

We suggest the earlier the better. If you are currently looking for a property or are planning to, it is a good idea to establish a good communication plan with your mortgage advisor, accountant and lawyer. 

This will depend on your income, your capacity to repay the loan and the loan type. Once we have discussed all the options available to you, we will be able to determine the total amount you could potentially borrow.

You could qualify for a low-documentation mortgage, which has a lower threshold for proving your income, however you would still need to see your bank statements for evidence of your income. A low-documentation mortgage can be great for self-employed people, particularly those who have only recently started out.

Yes, we can discuss all available options with you, however you will need to have your latest financial statements or annual report completed by an accountant with your tax returns on hand.

There are various documents and pieces of information you’ll need to provide in order to arrange a loan for a property.  Our advisors will work with you on this, so the process goes as smoothly as possible. Ensure you have all your financial information e.g., statements, annual reports, payslips etc on hand prior to meeting with your advisor.

Every situation is different therefore there really is no correct answer here. Our advisors’ job is to ensure you are as informed as possible on all options available. We will discuss the differences and advise accordingly.  Depending on your situation it may be beneficial to use one or the other, or even a combination of the two. 

From our initial meeting or discussions, paperwork can be completed within a few hours. Depending on whether the lending is coming from a bank or other financial institution, the process will typically take between 5-15 working days. If banks or lenders are experiencing times of increased property activity, they may be slower to approve, however your advisor will keep you up to date throughout the process.  

The convenience of having one of our advisors doing the leg work for you is one of the key reasons for using their services. Our advisors will use their networks and lender contacts to get the best loan in place for your unique situation. This alone can provide you with a lot more options when it comes to deciding on which way to go, than your own bargaining power with your local bank.

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